Conducted damage assessment following house freeze event with multiple affected fixtures/components. Performed comprehensive leak detection and provided customer with detailed repair estimate. Will return tomorrow to complete necessary repairs and restoration of damaged plumbing system.
Successfully cleared clogged floor drain in laundry area using Picote drain cleaning equipment to remove accumulated toilet paper and lint buildup. Service restored proper drainage function, preventing further backup issues.
Conducted comprehensive assessment of steam heating system in probate property where city water line work resulted in multiple radiator failures. Documented evidence of leaks in at least 5 radiators through visual inspection of water damage patterns and corrosion. Took detailed measurements of all radiators to prepare quotes for selective replacement, complete system replacement, and conversion to baseboard heating options.
Completed kitchen sink drain installation by cutting and realigning kitchen drain pipe to properly connect with new countertop configuration. Successfully installed and connected dual-basin drain assembly with P-trap configuration, ensuring proper alignment and leak-free operation for both sink drains and disposal hookup.
Replaced defective Richmond water heater due to faulty gas control valve that prevented pilot light from staying lit. Installed new unit with proper copper pipe connections and verified proper operation of replacement system.
Performed annual boiler tune-up maintenance per agreement. Found system operating with excessive aquastat temperature (210°) causing water to boil and create air in system, and gas pressure set above 4.00. Corrected issues by adjusting aquastat to 180°, reducing gas pressure to 3.48, purging air from radiators, and setting water pressure to 18 psi. Cleaned burners and burner area, adjusted fresh air intake piping for improved operation, and verified system returned to normal operation.
Responded to reported gas leak at dryer connection. Conducted thorough inspection of gas fitting using bubble test method and detected no leaks. Verified findings with tenant who confirmed absence of gas odor in the area. Visual inspection of connection hardware showed proper installation with no signs of compromise.
Responded to no-heat call for 6-year-old furnace displaying high limit lockout code due to overheating. Diagnosed restricted airflow caused by severely clogged 16x20x1 filter, dirty blower wheel, and contaminated secondary heat exchanger. Performed blower wheel cleaning and installed electronic air cleaner to resolve the issue. Recommended maintaining either monthly replacement of MERV-8 (or lower) pleated filters or continued use of electronic air cleaner to prevent recurrence.
Performed warranty service to address heating control issues in the basement. Diagnosed faulty outdoor temperature sensor affecting thermostat function and temperature regulation between floors. Replaced outdoor temperature sensor on IBC system, restoring proper heat control functionality to the lower level.
Completed furnace inspection on 25-year-old standard efficiency natural gas unit. Identified multiple critical safety issues including failing ignition components, deteriorating inducer and blower motors, cracked heat exchanger, and carbon monoxide leakage. System deemed unsafe for operation and recommended complete furnace replacement. Scheduled replacement estimate appointment.
Responded to service call for running toilet in lower level of residence. Diagnosed faulty flapper and fill valve causing continuous water flow. Replaced both components to restore proper toilet operation and eliminate water waste.
Completed 5-hour repair involving installation of customer-supplied shower trim kit assembly. Created access point to wall cavity, installed mixing valve assembly with proper copper pipe connections, and completed all necessary plumbing connections for shower functionality.
Replaced failing sump pump in basement utility room with new 1 1/2" automatic model. Installed check valve and upgraded connections/piping up to 3 feet to properly remove water and condensation from the installation area.
Responded to warranty service call for recently installed boiler system found in standby mode. Discovered faulty outdoor temperature sensor reading 90 degrees, causing system failure. Temporarily disconnected sensor which restored system operation. Verified proper water pressure and cycled all pumps successfully. Determined temperature sensor requires replacement and proper connection to resolve the heating issue affecting all floors of residence.
Responded to service call to retrieve five space heaters from client's residence as requested. Contacted Stephanie prior to arrival as instructed. Successfully collected all units and documented equipment condition with photos showing mechanical components.
